FAQ
Frequently Asked Questions
1. What materials are Be Glory Co. jewelry pieces made of?
Our jewelry pieces are crafted from high-quality stainless steel. This ensures durability, hypoallergenic properties, water resistance, and resistance to tarnishing, providing you with long-lasting and beautiful pieces.
2. Are Be Glory Co. jewelry pieces hypoallergenic?
Yes, absolutely. We understand the importance of hypoallergenic materials, which is why all our jewelry pieces are made from stainless steel, making them safe for sensitive skin.
3. How do I care for my Be Glory Co. jewelry?
Taking care of your Be Glory Co. jewelry is simple. Just clean it with a soft cloth and mild soap to maintain its shine. Avoid harsh chemicals or abrasive materials that could scratch the surface.
4. What is your return policy?
We do not offer returns for change of mind. However, if there is a mistake on our part or if there is a manufacturing fault with your order, we sincerely apologize. In such cases, we will gladly refund you.
5. What if I receive a defective or incorrect item?
If you receive a defective or incorrect item, please contact us immediately at hellobeglory@mail.com. We will work swiftly to rectify the issue and ensure your satisfaction.
7. Do you offer customization or personalized jewelry options?
At the moment, we do not offer customization or personalized jewelry options. However, we are continuously exploring new ideas and may introduce this service in the future.
8. How can I track my order?
Once your order is processed and shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery.
9. Can I change my shipping details after purchase?
Please contact us immediately if you want to make any changes, as we cannot make any changes once the package has been shipped. It is your responsibility to ensure the shipping details are correct. We are not responsible for packages returned to us due to incorrect or undeliverable addresses. You will have to repay for delivery.
10. What if my item is lost in the mail?
Please be advised that we have no control over local delivery difficulties. Orders that are mislabeled as delivered or lost in transit are not covered by us. You can register a claim with your local delivery provider by providing them with your tracking information and shipment details if your tracking indicates delivery but you haven't received your purchase.
12. Do you ship internationally?
Yes, we do ship internationally. However, please note that shipping times and fees may vary depending on your location. You can find more information about international shipping here.
10. How can I contact Be Glory Co. for further assistance?
If you have any further questions or need assistance, please feel free to reach out to us via email at hellobeglory@mail.com. Our dedicated customer service team is here to help you.